Web 2.0 technologies are empowering enterprises in ways we could only have imagined a few years ago. They have evolved beyond consumer-grade blogs and wikis into enterprise-class solutions driving collaboration, productivity sales and cost savings. But despite the business value they deliver, are enterprises ready to fully embrace Web 2.0 technologies?

What Exactly Is Web 2.0?

You can ask this question and hear many divergent opinions. Many say that Web 2.0 is a state of mind, but we see two main aspects.

A key aspect of Web 2.0 revolves around social networking, collaboration and community, as shown in the popularity of uses like blogs and wikis, according to most respondents.

The other key aspect, of equal importance, is the “rich” user interface exhibited within rich Internet applications (RIAs).